M9/M11 Sterilizer General System Error Codes: C010 to C099 Troubleshooting
To prevent risk of shock always disconnect power before removing covers or performing any service procedure.
Some procedures require power to be connected with covers removed. Line voltage is present. Use extreme caution to prevent electric shock.
C010
| Display / Symptom | Cause | Check | Action |
|---|---|---|---|
|
C010: POWER MODE SYSTEM PWR LOSS ITEMS NOT STERILE PUSH STOP TO RESTART |
Power interruption. Unit lost power for a few seconds during Fill, Heat-Up, or Sterilization Mode. |
Check power cord connections. Power interruption could be due to an electrical storm, brown out, etc. |
Secure power cord connections. At wall outlet and at sterilizer receptacle. |
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Unplug unit for 60 seconds, then plug unit into a dedicated, properly rated circuit. |
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Loose / Damaged wire connections. |
Check AC terminals and connections at J5 on main PC board |
Secure / Repair loose or damaged connections. |
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Power cord/receptacle damaged. |
Inspect condition of power cord/ receptacle. |
Replace power cord/ receptacle. |
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Ribbon cable loose or damaged. |
If unit is beeping/clicking with no display, or display cuts out. |
Secure/replace ribbon harness. |
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Display PC compromised. |
Check for damaged pins/connection to ribbon cable. |
Replace display PC board. |
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|
Error Code will not reset. |
Unit must be unplugged for 60 seconds. |
Replace Main PC board. |
C060
| Display / Symptom | Cause | Check | Action |
|---|---|---|---|
|
C060: POWER MODE SYSTEM HARDWARE ITEMS NOT STERILE UNPLUG / RE-PLUG UNIT |
Power interruption. Unit lost power for a few seconds during Fill, Heat-Up, or Sterilization Mode. |
Check power cord connections. Power interruption could be due to an electrical storm, brown out, etc. |
Unplug unit for 60 seconds, then plug unit into a dedicated, properly rated circuit. |
|
Check supply voltage. |
Contact an electrician to modify voltage. |
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|
Loose / Damaged wire connection. |
Check AC terminals and connections at J5 on main PC board. |
Secure / Repair loose or damaged connections. |
|
|
Power cord/receptacle damaged. |
Inspect condition of power cord/ receptacle. |
Replace power cord/ receptacle. |
|
|
Ribbon cable loose or damaged. |
If unit is beeping/clicking with no display, or display cuts out. |
Secure/replace ribbon harness. |
|
|
Display PC compromised. |
Check for damaged pins/connection to ribbon cable. |
Replace display PC board. |
|
|
Error Code will not reset. |
Unit must be unplugged for exactly 60 seconds. |
Replace Main PC board. |
C099
| Display / Symptom | Cause | Check | Action |
|---|---|---|---|
|
C099: MISC MODE ??? ??? PUSH STOP TO RESTART |
Code was generated during factory testing |
No check necessary. |
Press STOP button and initiate a new cycle |
