Model	M9M11 -020 thru -022, -033, -034
Serial Number	All

To reset the printer software

1.Disconnect sterilizer power cord.

2.Press and hold paper feed button while connecting sterilizer power cord.

3.When test script begins to print, release paper feed button.

Model	M9M11 -040 thru -043
Serial Number	All

To Test the Printer

1.Disconnect sterilizer power cord.

2.Press and hold paper feed button while connecting sterilizer power cord.

3.When test script begins to print, release paper feed button.

Paper Out

The printer will automatically detect when the printer paper has run out, and report this using the Status LED. Use the Paper Feed Button to feed through the last few centimeters of paper and fit a new roll.

Head Thermal Limit

After extensive printing the print head temperature may rise to an unusable level. The Status LED will report when this occurs, and printing will be suspended until the head temperature returns to normal levels.

Printer Troubleshooting

Status Light	Condition	Solution
On	Printer On	-
Off	Printer Off	-
	Paper out or door open	Fill Paper / Shut Door
	Thermal Head too hot	Allow head to cool
	Power Low	Check Connections and Power - TP1 (GND) to TP5 (+5VDC) - Low incoming power
	Power Low	Check Connections and Power - TP1 (GND) to TP5 (+5VDC) - Low incoming power