M3 Sterilizer General System Error Codes: C102 to C106 Troubleshooting
Items Not Sterile message will be displayed if an error occurs in any of the following modes: Close mode, Heat Up Mode, or Sterilize Mode. Otherwise, message will not appear. This message is intended to indicate to the user that the items in the chamber may or may not be sterile, and must be reprocessed.

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C102: CLOSE MODE STOP KEY ITEMS NOT STERILE PUSH STOP TO RESTART The STOP key was sensed during a cycle. |
User pressed the STOP key during the cycle. | Ask questions about usage patterns. | Train user on proper operation. Press STOP key to clear error. It may be necessary to wait briefly up to 1 minute while chamber pressure & temperature dissipate. |
Membrane switch (touchpad) is damaged. | Perform key test. Service Diagnostics Key Test. | Replace membrane switch. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C103: CLOSE MODE STOP KEY ITEMS NOT STERILE PUSH STOP TO RESTART The STOP key was sensed during a cycle. |
User pressed the STOP key during the cycle. | Ask questions about usage patterns. | Train user on proper operation. Press STOP key to clear error. It may be necessary to wait briefly up to 1 minute while chamber pressure & temperature dissipate. |
Membrane switch (touchpad) is damaged. | Perform key test. Service Diagnostics Key Test | Replace membrane switch. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C104: CLOSE MODE STOP KEY ITEMS NOT STERILE PUSH STOP TO RESTART The STOP key was sensed during a cycle. |
User pressed the STOP key during the cycle. | Ask questions about usage patterns. | Train user on proper operation. Press STOP key to clear error. It may be necessary to wait briefly up to 1 minute while chamber pressure & temperature dissipate. |
Membrane switch (touchpad) is damaged. | Perform key test. Service Diagnostics Key Test | Replace membrane switch. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C105: CLOSE MODE STOP KEY ITEMS NOT STERILE PUSH STOP TO RESTART The STOP key was sensed during a cycle. |
User pressed the STOP key during the cycle. | Ask questions about usage patterns. | Train user on proper operation. Press STOP key to clear error. It may be necessary to wait briefly up to 1 minute while chamber pressure & temperature dissipate. |
Membrane switch (touchpad) is damaged. | Perform key test. Service Diagnostics Key Test | Replace membrane switch. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C106: CLOSE MODE STOP KEY ITEMS NOT STERILE PUSH STOP TO RESTART The STOP key was sensed during a cycle. |
User pressed the STOP key during the cycle. | Ask questions about usage patterns. | Train user on proper operation. Press STOP key to clear error. It may be necessary to wait briefly up to 1 minute while chamber pressure & temperature dissipate. |
Membrane switch (touchpad) is damaged. | Perform key test. Service Diagnostics Key Test | Replace membrane switch. |