M9/M11 Sterilizer Stop Button Error Codes: C102 to C107 Troubleshooting
To prevent risk of shock always disconnect power before removing covers or performing any service procedure.
Some procedures require power to be connected with covers removed. Line voltage is present. Use extreme caution to prevent electric shock.

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C102: FILL MODE STOP PRESSED |
STOP button was pressed. |
No Check Necessary. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C103: HEATUP MODE STOP PRESSED |
STOP button was pressed. |
Check if chamber pressure and temperature has dissipated, if not it may be necessary to allow chamber to cool. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C104: STERILIZE MODE STOP PRESSED |
STOP button was pressed. |
Check if chamber pressure and temperature has dissipated, if not it may be necessary to allow chamber to cool. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C105: VENT MODE STOP PRESSED |
STOP button was pressed. |
Check if chamber pressure and temperature has dissipated, if not it may be necessary to allow chamber to cool. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C106: DOOR OPEN MODE STOP PRESSED |
STOP button was pressed. |
No Check Necessary. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |

Display / Symptom | Cause | Check | Action |
---|---|---|---|
C107: DRY MODE STOP PRESSED |
STOP button was pressed. |
No Check Necessary. |
Press STOP button and initiate a new cycle. |
Touch pad malfunctioning. |
Perform Key Test: Access Service Diagnostic then Refer to:Test Selection Screen |
Replace touch pad. |