Wireless controls malfunctioning
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| When any control button is pressed, that controller sounds a single “beep”. All functions operate. |
Low battery. |
Check batteries.Refer to:Wireless Controls |
Replace batteries. (size: AA) |
| Base and Back functions do not operate. Unit gives audible tones when unplugged and plugged back in. | Low battery. | Check batteries.Refer to:Wireless Controls | Replace batteries. (size: AA) |
| Wireless Control. | Test controller on known working table. | Replace control. | |
| Faulty PC board in control. | Refer to:Wireless Controls | Replace control. | |
| When any control button is pressed, nothing happens. No “beeps”, no movement, etc. |
Controller not associated to table. |
Refer to:Wireless Controls |
Perform Association Procedure. |
No functions will operate
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
|
All functions inoperable. |
Facility supply voltage. |
Check wall outlet for voltage. Check power cord for voltage. Secure power cord connection to the wall and into inlet on the table. |
Secure power cord connections. Secure power cord connection to the wall and into inlet on the table. Reset circuit breaker if necessary. |
| Inadequate power supply. | Contact certified electrician. | ||
| Main PC board fuse(s) blown. |
Test F1, F2, F3, and F4 fuses |
Replace fuse(s). | |
|
Loose wire connections. |
Wire connections between power inlet and Main PC board. |
Secure loose wire connections. |
|
|
Wireless controls, if applicable. |
Perform wireless controls test. Refer to:Wireless Controls |
Replace control. |
|
|
Overtravel limit switch - Later models only. |
Perform limit switch test. |
Replace limit switch. |
|
| Power cord inlet (IEC). | Power cord. | Ensure power cord is inserted into inlet. | |
| Export Only: IEC inlet transformer fuses. (6.3A, 250 V Slo-Blo) | Replace fuses. | ||
| V968528 thru present: Overtravel Limit Switch. |
Perform limit switch test. (untripped = less than 5 ohm; tripped = OL) Refer to:Limit Switch Test
|
Replace limit switch. | |
| V968528 thru present: Overtravel Limit Switch Harness. | Check harness to over-travel limit switch. | Secure/replace loose or faulty harness. | |
| Main PC board fuse(s) blown. |
Disconnect power from table for 30 seconds, connect power. If no tones, check F1, F2 or F3 fuse. Refer to:Wiring Diagrams |
Replace fuse(s). | |
| Main PC board. | Replaced fuse. If fuse blows again, replace board. | Replace Main PC board. | |
| Loose/Faulty wire connections. | Wire connections between power inlet and Main PC board. | Secure/replace loose or faulty harness. | |
| All functions inoperable. Audible tones. | Wired Control. | Test with known working control. | Replace control and/or coil cord. |
| Loose/faulty wire connections or harness. | Test with known working control. If known working control does not operates table. | Secure/replace loose or faulty harness. | |
| Wireless Control. |
Wireless control check. Refer to:Wireless Controls |
Associate Controller to table. | |
| Base Station PC board. | Base station PC board check. (625-004 only) Refer to:Wireless Base Station PC board LED Test | Replace Base Station PC board. | |
| Table out of calibration. | Check calibration of table. Refer to: Calibration Procedure.) Refer to:Calibration Procedure | Calibrate table. | |
| All functions inoperable. Audible tones. Serial # V2200- V1365845: Compromised PC board due to F4 fuse blowing. | Main PC board F4 fuse. | Disconnect power from table for 30 seconds. Connect power - if there are power-up tones and Main PC board is Version 1.5.X or lower - replace defective Main PC board. If main PC board is Version 1.6.X or above; replace F4 fuse. | Replace PC board and/or F4 fuse - check revision of board. |
| All functions inoperable. Audible tones. Serial # V1365846 thru Present: Compromised F4 fuse. | Main PC board F4 fuse. | Disconnect power from table for 30 seconds. Connect power - if power up tones, check continuity of F4 fuse. | Replace F4 fuse. |
| Main PC board. | If F4 fuse blows again without activation of function. | Replace Main PC board. | |
| Base Actuator. | If F4 fuse blows again with activation of function - replace actuator. | Replace base actuator. | |
| Back Actuator. | If F4 fuse blows again with activation of function - replace actuator. | Replace back actuator. |
Inadvertent movement of
back and/or base
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Base and/or back moving when controller is not activated. | Foot/Hand control. | Check controller for proper operation or stuck switch. | Replace hand/foot control. |
| Coil Cord hand/foot control. | Check cord. | Replace coil cord. | |
| PC board. | Check PC board for stuck relays. | Replace PC board. | |
| Loose/Faulty wire connections or harness. | Check foot control harness for breaks/continuity. | Secure/replace loose or faulty harness. |
Base function not operating properly
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| No Base Up or Base Down. Back function operates. |
Loose/Faulty wire connections or harness. | Wire connections. (esp. Foot/Hand control(s) and base up/down limit switches). | Secure/replace loose or faulty harness. |
| Base Actuator overloaded. | Check for binding and weight of patient on table. | Remove load and Retry. Advise customer of weight limitations. | |
| Limit Switch. | On Main PC board
(J10 connection) jumper black/
black and white/white on base
limit switch. Refer to:Wiring Diagrams |
Replace limit switch. | |
| PC board. |
Perform PC board tests. Refer to:PC Board Test |
Replace PC board. | |
| Base Actuator Motor. | Base Actuator Motor Resistance Test.Refer to:Base Actuator Motor Resistance Test | Replace actuator motor. | |
| Base Actuator. | Perform PC board test and
Base actuator motor
resistance test. Refer to:PC Board Test Refer to:Base Actuator Motor Resistance Test |
Replace base actuator. | |
|
Foot/Hand control. (refer to Wireless Controls if applicable) |
Perform Foot / Hand control test. |
Refer to:Foot/Hand Controls |
|
|
Table stops and beeps. |
Patient weight exceeded 650 lbs. |
If patient weight exceeded the 650 lb. weight limit. |
Inform staff that max. patient weight is 650 lbs. |
|
No Base Up / Base Down OK. |
Loose wire connections Replace: Loose/faulty wire connections or harness. |
Wire connections. (esp. Foot/Hand control(s) and base up limit switch). |
Secure/replace loose or faulty harness.
|
| Wired Control. | Perform Foot/Hand control test. Refer to:Foot/Hand Controls | Replace control and/or coil cord. | |
| Wireless Control. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. | |
| Base Up limit switch. |
Perform limit switch test. Refer to:Limit Switch Test
|
Replace limit switch. | |
| Main PC board. | Move J5 to J4 and J6 to J7 Connectors on board. Activate back function on controller. Check for movement. | Replace Main PC board. | |
| Base Actuator Motor. | Perform base actuator test.Refer to:Base Actuator Motor Resistance Test | Replace actuator motor. | |
| Base Actuator. |
Move J5 to J4 and also J6 to J7 connectors on Main PC board. Use back function on controller, if no movement. Refer to:Wiring Diagrams |
Replace base actuator. | |
| No Base Down / Base Up OK. |
Loose/Faulty wire connections or harness. | Wire connections. (esp. Foot/Hand control(s) and base down limit switch). | Secure/replace loose or faulty harness. |
| Wired Control. | Perform Foot/Hand control test. Refer to:Foot/Hand Controls | Replace control and/or coil cord. | |
|
Wireless Control. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. |
|
| Base Down limit switch. | Perform limit switch test. Refer to:Limit Switch Test | Replace limit switch. | |
| Main PC board. | Move J5 to J4 and also J6 to J7 connectors on Main PC board. Use back function on controller, if movement. Refer to:Wiring Diagrams | Replace Main PC board. | |
| Base Motor. |
Perform base actuator test. Refer to:Base Actuator Motor Resistance Test |
Replace actuator motor. | |
| Base Actuator. | Move J5 to J4 and also J6 to J7 connectors on Main PC board. Use back function on controller, if no movement. Refer to:Wiring Diagrams | Replace base actuator. | |
| Table Up / Down - Table drifts down. | Foot/Hand Control. (refer to: Wireless Controls if applicable) | Run table up, then unplug power cord. If drifting stops, perform Foot/Hand control test. | Refer to:Foot/Hand Controls |
| Base Actuator. | Run table up, then unplug power cord. If drifting continues, check base actuator. | Replace base actuator. |
Back function not operating properly
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| No Back Up or Back Down. Motor not running. |
Loose/Faulty wire connections or harness.
|
Wire connections. (esp. Foot/Hand control(s) and back up/down limit switches.) |
Secure/replace loose or faulty harness.
|
| Wired Controls. | Perform Foot/Hand control test. Refer to:Foot/Hand Controls | Replace control and/or coil cord. | |
| Wireless Controls. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. | |
| Limit Switch. | On Main PC board (J10 connection) jump black/ black and white/white on back limit switch. Refer to:Wiring Diagrams | Replace limit switch. | |
|
Main PC board fuse(s) blown. |
Test F1, F2, F3, and F4 fuses |
Replace fuse(s). |
|
| Main PC board. |
Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if movement. Refer to:Wiring Diagrams |
Replace Main PC board. | |
| Back Motor. | Perform back actuator test. Refer to:Back Actuator Motor Resistance Test | Replace actuator motor. | |
|
Back Actuator. |
Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if no movement. Refer to:Wiring Diagrams |
Replace back actuator. |
|
| No back up or back down, motor is running. | Back Actuator. |
Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if no movement. Refer to:Wiring Diagrams |
Replace back actuator. |
| Motor Coupler. | Inspect motor coupler for damage. | Replace motor coupler. | |
| Red fluid leaking. | Wipe up and monitor. | Replace back actuator. | |
|
Table stops and beeps. |
Patient weight exceeded 650 lbs. |
If patient weight exceeded the 650 lb. weight limit. |
Inform staff that max. patient weight is 650 lbs. |
| No Back Up / Back Down OK. |
Loose/Faulty wire connections. |
Wire connections. (esp. Foot/Hand control(s) and back up limit switch.) |
Secure/replace loose or faulty wire connections. |
| Wired Controls. | Perform Foot/Hand control test. Refer to:Foot/Hand Controls | Replace control and/or coil cord. | |
| Wireless Controls. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace Control. | |
|
Back Up limit switch. |
Perform limit switch test. Refer to:Limit Switch Test |
Replace limit switch. |
|
| Main PC board. |
Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if movement. Refer to:Wiring Diagrams |
Replace Main PC board. | |
|
Back Motor. |
Perform back actuator test. Refer to:Back Actuator Motor Resistance Test |
Replace actuator motor. |
|
| Back Actuator. | Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if no movement. Refer to:Wiring Diagrams | Replace back actuator. | |
|
No Back Down / Back Up OK. |
Loose/Faulty wire connections or harness. |
Wire connections. (esp. Foot/Hand control(s) and back down limit switch.) |
Secure/replace loose or faulty wire connections.
|
| Wired Control. | Perform Foot/Hand control test. Refer to:Foot/Hand Controls | Replace control and/or coil cord. | |
| Wireless Control. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. | |
|
Back Down limit switch. |
Perform limit switch test. Refer to:Limit Switch Test |
Replace limit switch. |
|
|
Main PC board. |
Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if movement. Refer to:Wiring Diagrams |
Replace Main PC board. |
|
| Back Motor. |
Perform back actuator test. Refer to:Back Actuator Motor Resistance Test |
Replace actuator motor. | |
| Back Actuator. | Move J4 to J5 and also J7 to J6 connectors on Main PC board. Use base function on controller, if no movement. Refer to:Wiring Diagrams | Replace back actuator. | |
| Back Up / Down - Back drifts down. | Foot/Hand Control. (refer to: Wireless Controls if applicable) | Run back up, then unplug power cord. If drifting stops, perform Foot/Hand control test. | Refer to:Foot/Hand Controls |
| Back Actuator. | Run back up, then unplug power cord. If drifting continues, check back actuator. | Replace back actuator. |
Home not functioning properly
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
|
No Home / Base Down OK. |
Loose/Faulty wire connections or harness.
|
Wire connections (esp Foot/Hand control(s) and home limit switches.) |
Secure/replace loose or faulty wire connections. |
|
Wired Control. |
Perform Foot/Hand control test. Refer to:Foot/Hand Controls |
Replace control and/or coil cord. |
|
| Wireless Control. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. | |
|
Home Limit Switch(es). |
Perform limit switch test. Refer to:Limit Switch Test |
Replace limit switch. |
Quick Exam® not functioning properly
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
|
Quick Exam® function inoperable. |
Quick Exam® function not programmed. |
If Quick Exam® function was properly programed. Refer to: Quick Exam® Operation in User Guide |
Program Quick Exam® function. |
|
Loose/Faulty wire connections or harness. |
Wire connections. (esp. Foot/Hand control(s) and Travel limit switches.) |
Secure/replace loose or faulty wire connections.
|
|
| Wired Control. |
Perform Foot/Hand control test. Refer to:Foot/Hand Controls |
Replace control and/or coil cord. | |
| Wireless Control. |
Perform LED check of wireless control. Refer to:Wireless Controls |
Replace control. | |
|
Travel Limit Switch(es). |
Perform limit switch test. Refer to:Limit Switch Test |
Replace Limit Switch. |
|
| Table is beeping. | Patient weight exceeded 650 lbs. | If patient weight exceeded the
650 lb. weight limit. |
Inform staff that max. patient weight is 650 lbs. |
Table Receptacle(s) malfunctioning
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| No power at table receptacle(s) All other functions work. |
Circuit breaker tripped. |
Check if receptacle circuit breaker is tripped. Refer to: Duplex receptacles operations in user’s guide.
|
Lift seat section to access circuit breaker(s), press to reset. |
| Receptacle Circuit Breaker malfunctioning. | Circuit breaker faulty. | Replace circuit breaker. | |
|
Loose/Faulty wire connections or harness. |
Wire connections between table receptacle and power cord.
|
Secure loose wire connections. |
|
|
Blown isolation transformer fuse(s) at IEC inlet. |
Test fuses at IEC inlet. |
Replace fuse(s).Refer to:Wiring Diagrams |
|
| IEC inlet. |
Voltage out of IEC inlet.Refer to:Wiring Diagrams |
Replace IEC inlet. | |
|
Isolation Transformer. |
Output voltage at isolation transformer. Refer to:Table Receptacle |
Replace isolation transformer. |
|
|
Table Receptacle. |
Output voltage at isolation transformer. Refer to:Table Receptacle |
Replace receptacle. |
Drawer heater malfunctioning
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Drawer Heater does not warm up. Heater Switch does not illuminate. |
Loose/Faulty wire connections or harness.
|
Check wire connections between heater switch and power cord. |
Secure/replace loose or faulty wire connections. |
|
Blown fuse(s) on Distribution board. |
Test fuses on Distribution board. |
Replace fuse on Distribution board. |
|
|
Drawer heater switch. |
Test drawer heater switch. Refer to:Drawer Heater Switch Test |
Replace drawer heater switch. |
|
| Drawer Heater does not warm up Heater Switch-OK (illuminates). |
Loose/Faulty wire connections or harness. |
Check wire connections between heater switch and heater plate. |
Secure/replace loose or faulty wire connections.
|
|
Drawer Heater Plate. |
Test drawer heater plate. Refer to:Drawer Heater Plate Test |
Replace drawer heater plate. Refer to:Drawer Heater Plate Replacement |
|
| Drawer Heater-OK Heater Switch does not illuminate. |
Drawer Heater Switch. |
Refer to:Drawer Heater Switch Replacement |
Replace drawer heater switch. |
Footrest Shelf not
functioning properly.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Difficult and/or won’t pull out and in. |
Footrest pull. |
Check pull for cracks or missing pull. |
Replace footrest pull. |
|
Footrest glides. |
Condition of footrest glide(s). |
Correct positioning and/or replace glide(s). |
|
|
Footrest shelf bent. |
Inspect footrest shelf. |
Replace footrest shelf. |
Stirrup(s) not functioning
properly.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Will not move into position. |
Pivot Boss. |
Condition of pivot boss. |
Replace Pivot Boss. |
| Will not maintain position. | Guide bracket spring. | Clean and/or lubricate guide bracket spring. | Replace Guide Bracket and spring assembly. |
Drawer not functioning
properly.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Won’t move in/out of table easily. |
Drawer Slides.
|
Installation of drawers. |
Reposition drawer slides for proper engagement. |
|
Condition of drawer slides. |
Replace drawer slides. |
||
| Drawer drifting open. | Leveling feet. | Check if table is level. | Level table. |
| Drawer Slides. | Condition of drawer slides. | Replace drawer slides. | |
| Assistance drawer front not maintaining position. | Magnet assembly. | Check if magnet is in place and aligned correctly. | Replace/align magnet assembly. |
| Drawer Tabs damaged. | Check tabs on drawer front. | Replace drawer. | |
| Drawer Front damaged. | Check for cracks and/or broken drawer front. | Replace drawer front. |
Cladding won’t maintain
position.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Cladding loose and/or falling off. |
Cladding damaged. |
Check installation.Refer to:Cladding Access Procedures |
Install per instructions. |
Table not stable.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Table is unsteady or slides around on the floor. |
Leveling feet. |
Check if leveling feet are not adjusted properly or are missing. |
Adjust or install leveling feet. |
Table making unique sounds
when in operation.
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
| Base Up / Down noisy, grinding or squeaking. | Actuator threads dry. | Actuator threads. | Clean and lubricate base actuator threads with Lithium grease. |
| Debris on Base Slides. | For any debris on base slides. | Remove any debris from base slides. Note: Do not lubricate base slides. | |
| Base Actuator. | Run table up and down, if squeaking or grinding continue check base actuator. | Replace base actuator. | |
| Squeaking or rubbing noise. | Shrouds. | Check for proper alignment and shroud clips. | Align shrouds and replace clips. |
| Scissors. | Check pivot points on scissors for lubrication. | Lubricate pivot with spray Lubrication. | |
| Humming or rattling noise. | Incorrect voltage supplied to table. | Check for decrease voltage coming into transformer. | Correct incoming voltage. |
| Transformer. | Confirm origin of hum/noise. | Replace transformer. | |
| Table giving constant tone/buzz when not in operation. | Main PC board. | Check Main PC board. | Replace Main PC board. |
| Table is giving a constant beeping noise when function is chosen. | Patient exceeds weight limitation over 650 lbs. | Check the weight being placed on table. | Educate user on table limitations. |
Model 625-004 - Digital scale is malfunctioning
|
Symptom |
Probable Cause |
Check |
Correction |
|---|---|---|---|
|
No display on Wireless Hand control. Table functions OK. |
Ten second scale time out feature activated. |
Press Zero button to reactivate display. |
Inform operator of the ten second time out feature. |
|
Faulty PC board in controller. |
Replace controller with known working controller. |
Replace controller. |
|
|
The measured weight of patient is inaccurate. |
Scale is not zeroed. |
Check if operator failed to zero scale before seating patient. |
Refer to: Scale Operation in User's Guide |
|
The patient’s feet are making contact with the floor after weight button has been pressed. |
Check that the patient is properly seated. |
Refer to: Scale Operation in User's Guide |
|
| Stop button pressed. | Check if stop button was depressed while table was automatically raising. | Refer to: Scale Operation in User's Guide | |
|
Obstruction under or around table base. |
Check for any obstruction under or around table. |
Remove obstruction. |
|
|
Table not level. |
Using bubble level supplied with table, check each corner of table base for level. |
Refer to: Leveling Instructions in Installation Guide |
|
| Scale Calibration. | Verify scale is measuring accurately using a reference weight of known value. Refer to:Scale Calibration Procedure | Calibrate table. | |
| Load Cell. | Place a weight of known value at each corner of base, (one at a time) and look for an abnormal weight. | Replace load cell. | |
| Connection to Load Cell not secure. | Check load cell connections at scale board. | Reconnect load cell. | |
| Hand control only displays dashes “------” when Zero button is activated. | Hand control not associated with table. (No table functions). | Perform association procedure. | Refer to: Wireless Controls |
| Leveling feet not installed/adjusted incorrectly. | Check that leveling feet are installed/tightened down. | Tighten/install leveling feet. | |
| Hand control. | Press “Zero” on hand control; “Scale Ready” displays. All boards are communicating. If only “----”, One of the Main PC boards is not receiving or transmitting information or load cells not giving weight. | Replace Hand Control. | |
| Loose/Faulty wire connections or harness to antenna. | Check wire connections to external antenna. | Refer to:Controls Wireless | |
| Base Station PC board. | Press “Zero” on hand control. If no response (dashes only; no “Scale Ready”) Check Base Station board for flashing between of the “TX” and “RX” lights. If no flashing between “TX” and “RX” lights. Refer to: Base Station Main PC board LED Test. Refer to: Base Station PC board LED Test | Replace Base Station PC board. | |
| Scale PC board. | Press “Zero” on hand control. If no response (dashes only; no “Scale Ready”); Refer to: Scale PC board LED Test | Replace Scale PC board. | |
| Load cell. | Press “Zero” on hand control; “----” displays. | Replace load cell. | |
| Malfunctioning Scale PC board. | Check Scale PC board for flashing amber, red and yellow lights. If one light is not flashing, replace board. | Replace Scale PC board. | |
| Loose/Faulty wire connections or harness. | Check Scale PC board for proper / secure placement of connections for load cells. | Secure load cell connections on Scale PC board. | |
| Scale board not recognizing “LIN-to-Scale” board. | Reboot Scale Main PC board by unplugging “LIN to Scale” wire (J2) and then reconnecting. Wait for Scale Main PC board lights to respond. (Green light at DSC3 LED and after approximately 10-20 seconds, a red flash on RCY (DS1) LED and an amber flash on XMIT (DS2) LED.) If one light does not flash, replace Scale PC board. | Replace Scale PC board. | |
| Malfunctioning LIN-to-Scale board. | Check for green flashing light (DSC3) on LIN-to-Scale Main PC board. If green light is not flashing, replace LIN-to-Scale PC board. | Replace LIN-to-Scale PC board. | |
| Digital Display works, but measured weight stays at zero. | Scale calibration lost. | Verify scale is measuring accurately using a reference weight of known value. |
Refer to: Scale Calibration Procedure. Refer to: Scale Calibration Procedure
|
| Loose/Faulty wire connections or harness. | Check wire connections from each load cell and Scale PC board. | Secure/replace loose or faulty wire connections. | |
| Check wire connections between Scale PC board and LIN to Scale PC board. | Secure/replace loose or faulty wire connections. | ||
| Check wire connections between 625 to USB board and LIN to Scale board. | Secure/replace loose or faulty wire connections. | ||
| Defective Scale PC board. | Replace Scale PC board with known working Scale PC board. | Refer to: Scale / USB PC board Replacement Instructions | |
| Defective LIN to Scale PC board. | Replace LIN to Scale PC board with known working LIN to Scale PC board. | Refer to: Scale / USB PC board Replacement Instructions | |
| Hand control displays “Abort”. Movement in the load cells will cause hand control to display “Abort”. | Movement in the Load Cells. | Unplug table for 60 seconds. | Reset table - Unplug for 60 seconds. |
| Faulty batteries. | Check batteries for continuity | Replace batteries in hand control. | |
| Table not level. | Check leveling feet. | Level table. | |
| Leveling feet not installed/adjusted incorrectly. | Check that leveling feet are installed/tightened down. | Tighten/install leveling feet. | |
| Malfunctioning leveling foot. | Ensure leveling feet are complete - silver cap in place. | Replace leveling feet. | |
| Load cells malfunctioning. | Check load cells. Ensure load cells are installed properly and are tightened down. | Replace load cell. | |
| Unit out of calibration. | Check unit calibration. | Calibrate unit. | |
| Hand Control displays “Table Lo”. | Incorrect position of base. | Check position of base height. Run base of table down until it stops. Unplug/replug table in. | Run base down until it stops. Unplug/Replug table. |
| More than one button activated on Hand Control. | Unplug unit for 30 seconds. Plug in and re-try function. | Re-activate chosen function. | |
| Momentary power interruption. | Unplug unit for 30 seconds. | Plug unit in and lower table all the way down. | |
| IQ Vitals displaying “Unstable” (but not on hand control). | Movement of table while weighing. | Check for motion from patient or table and reweigh patient. | If no movement, Refer to: Midmark Diagnostics for assistance with IQ Vitals. |
| IQ Vitals displaying “Unstable”. (but not on hand control) | No movement of table while weighing. | If no movement, Refer to: Midmark Diagnostics for assistance with IQ Vitals. | Contact Midmark Diagnostics for assistance. |
| Code appears on IQ Vitals only due to movement on table (if motion on table is more than 15 seconds) when trying to weigh patient. | Movement of table while weighing. | IQ Vitals needs to be “Zeroed” before taking weight. | Zero IQ Vitals and reweigh patient. |
| IQ Vitals not plugged into proper port. | Check if IQ Vitals is connected to recommended port. | Connect IQ Vitals to recommended port. |
